Contact Us

Timeless Traditions welcomes new resellers. If your are interested in carrying a most unique gift item, please contact us. Tear bottles by Timeless Traditions are so unique and emotional that they essentially sell themselves.

I've had customers from all over the country buy them for everything from wedding gifts to bereavement gifts. Kay Johnson, Miller's Jewelry

Our Return Policy

Customer satisfaction is our top priority. If for any reason, you're not satisfied with a purchase, we will gladly offer you an exchange, replacement or refund within 30 days of the ship date. All returned items must include a return authorization number. Instructions for returns will be provided with the return authorization number. Please be sure to pack your item carefully, in the original packing if possible. Refunds will be made for the purchased amount of the product only. Shipping costs will not be credited or refunded. A detailed return policy is included with each order.

Shipping

We ship using U.S. Postal Service Priority Mail and FedEx. UPS shipping is also available by request. Priority Mail orders are shipped to most US addresses in 2-4 days. Global delivery for Canada is also available, but may take longer.

Minimum Wholesale Orders & Payment Options

Our minimum order is just $100.00 On your first 2 orders, we ask for pre-payment by business check or credit card. We accept VISA and MasterCard via phone or fax. On your 3rd re-order, you may fax us your signed Credit Sheet or complete our Credit Information Sheet and with Satisfactory credit information, we’ll extend Net 30 payment terms to your business.

Web Promotion

Timeless Traditions’ wholesale web site www.timelesstraditionsgifts.com features a special retail information page called “Retail Stores Near You”. As a new retailer carrying our product, we automatically include you on this page. If for some reason you don’t wish to be listed, be sure to tell us. The intent of this page is to direct potential customers to your store. Tear Bottle awareness is on the rise by Internet users!

Online Retailers

We welcome online retailers and will provide a FREE CD-ROM of copyrighted text and images of our products for use on your retail website with your first order. We do require those selling our products online to be “authorized resellers” with a signed Online Reseller Agreement on file with us.

Contact Information

Click to : Download Gift Catalog